Privacy Policy

1. Introduction

Polps Group Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and job title.
  • Technical Information: IP address, browser type, device information, and usage data.
  • Communication Data: Information you provide when contacting us via email, phone, or contact forms.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services (ERP implementation, HR solutions, training)
  • To respond to your inquiries and support requests
  • To send you important updates about our services
  • To improve our website and services
  • To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Partners: Microsoft, Odoo, Magnar Systems and other technology partners as necessary to deliver our services.
  • Legal Requirements: When required by law or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Request data portability

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can set your browser to refuse cookies, but this may limit some functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Polps Group Limited
Email: privacy@polpsgroup.com
Phone: +(254) 700 000 000

Last Updated: April 2025